Terms & Conditions

These Terms & Conditions outline the agreement between Claire Maiwald Nutrition, a CNHC-registered Nutritional Therapist and BANT member, and the Client. By engaging in my services, you acknowledge and agree to these terms.

 

1. Scope of Nutritional Therapy

Nutritional Therapy is a complementary approach that supports health and well-being through nutrition and lifestyle recommendations.
I do not diagnose, treat, or cure medical conditions. If you have a medical concern, you should consult your GP or other healthcare professional.
Any recommendations provided are personalised to your needs but are not a substitute for medical advice, diagnosis, or treatment.
2. Client Responsibilities

By engaging in Nutritional Therapy, you agree that:

You are responsible for informing your GP or healthcare provider of any dietary or lifestyle changes.
You will disclose accurate and complete health information to ensure appropriate recommendations.
You will inform me of any medical conditions, diagnoses, medications, or supplements you are taking.
You acknowledge that the benefits of Nutritional Therapy may vary between individuals.
You will seek clarification on recommendations if needed and follow them responsibly.
You will not record consultations without prior written consent.
3. Consultations & Payment

Consultations may take place in-person or online (as agreed).
Fees are payable in advance, as outlined in when booking.
Cancellations & Refunds: Appointments cancelled with less than 24 hours’ notice may be charged at the full rate.
Rescheduling: You may reschedule with at least 24 hours’ notice subject to availability.
Programmes, Packages & Sessions: If purchasing a programme or package, all sessions must be used within the agreed timeframe.
4. Supplements & Functional Testing

You may be recommended supplements and/or functional tests as part of your programme.
Some commissions may apply, but you are free to purchase supplements elsewhere.
You accept responsibility for checking medication interactions and discussing these with your GP.
5. Confidentiality & GDPR Compliance

Your personal information is stored securely and processed in line with UK GDPR regulations.
No data will be shared with third parties without your explicit consent, except where legally required.
A full Privacy Policy is available at clairemaiwaldnutrition.co.uk.
6. Complaints Procedure

If you have concerns, please contact me directly to resolve the issue.
If unresolved, you may escalate the complaint to CNHC at info@cnhc.org.uk.
7. Limitation of Liability

I am not liable for any adverse effects resulting from the client’s failure to disclose medical information, failure to follow advice, or interactions with medications.
Nutritional recommendations are made based on the information provided by you, and you accept full responsibility for implementing them.
8. Consent & Agreement

 

By working with me, you confirm that:

You understand the scope of Nutritional Therapy and that it does not replace medical care.
You have disclosed any relevant health information and will update me of any changes.
You take full responsibility for following the recommendations provided.